
OKvision will accept the return of products within 30 days of the original order, if within the manufacturers packaging and unused and unopened. You must have a returns authority (given when you contact OKVision) and we wiil deduct 5% of the original cost to cover our charges before processing a refund.These conditions do not affect the statutory consumer rights. Every item we sell is carefully inspected before it is dispatched. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives. All claims MUST be made within 30 days of receipt of order. Returned products must be in the manufacturers packaging and unused and unopened. |
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